Differences between PBX and VoIP
Compared to the traditional PBX systems, VoIP’s options for businesses are vastly superior in technology but are relatively identical. Why is that? Well, both systems provide almost the same connectivity options; intrinsically, they allow businesses to connect with outside systems like other businesses. The difference between both comes down to the following two factors:
A- Technological Infrastructure
Although you might say that it’s just two factors, these two factors make all the difference in the world. Just the technological aspect makes the system worthwhile for businesses, both big and small. PBX is an on-premises telecommunication system that uses the traditional phone line to connect to the outside networks without integrating with a data network. This non-integration, in this data-driven age, seriously limits a business’ potential.
On the other hand, the data stream integrated, often cloud-based VoIP infrastructure makes it easier for a business to be technology inclusive, an essential factor today. And if we add the cost factor in, let’s say that it makes it an easier decision for a business to choose VoIP over the traditional PBX system.
Advantages of the VoIP Infrastructure
The VoIP infrastructure advantage is based on the technology’s benefits to businesses. Let’s look at some of these benefits to understand why recently switching from PBX has gained such momentum.
The cost will always be the bottom line for any big or small business; that sways the decision in terms of tech integration. And VoIP has the cost difference that works in its favor. The VoIP infrastructure offers businesses an astounding 50% reduction compared to a traditional PBX system!
VoIP systems are portable: The VoIP or virtual number will remain the same whether you relocate your office to a different floor or another state. This makes a real difference if your business requires you to travel regularly to different locations.
The ability to make calls from anywhere, at any time, is a massive advantage for any business, especially ones with multiple premises. This benefit of a cloud-based VoIP infrastructure gives a business an edge in terms of technology when it requires team members to travel to different locations.
A VoIP system offers many features to businesses, both big and small. Small businesses can access features that are traditionally only available to more prominent organizations. At the same time, bigger businesses can do away with complexity.
The multitasking options that a VoIP system offers to businesses are diverse. Besides making seamless calls, a VoIP system allows businesses to host video conference calls and share documents. This helps immensely in collaborating on various tasks and projects.
A VoIP infrastructure outperforms the traditional PBX system in more ways than one. It is precisely what a business needs. Switching to the VoIP infrastructure is the best choice indeed!